Privacy
This page explains the product’s current data practices. Contractual data-processing terms should be confirmed in your service agreement.
Information we collect
We collect account information, campaign configuration, structured call outcomes, operational logs, and information you submit through our sales form.
How we use information
We use it to operate and secure the service, provide support, respond to sales requests, monitor capacity, and report campaign performance.
Telephony data
Your call recordings and raw audio stay with your VICIdial infrastructure. Revorex does not store them in the application database.
Access and retention
Access is role- and tenant-scoped. Retention and deletion requirements should be agreed during onboarding to match your legal and operational obligations.